TERMS OF SERVICE Updated 08/06/21
All website, logo, graphic design, editing, hosting, print media, or desktop publishing services provided by Hub City Design, hubcitydesign.com, and its partners/subsidiaries, including but not limited to NATE AUSTIN DESIGN, CM DIGITAL MEDIA, residentgeek creative & design, Christian Creative Media, or any contract hires are subject to the following terms and conditions.
Please note that by submitting your down payment for services or payment towards subscriptions you are agreeing to all of our terms of service as written here. Hub City Design reserves the right to change or update these terms at any time without notice.
Charges & Fees
HUB CITY DESIGN requires a minimum 50% down payment on design services before any work will be started. Other percentages may be allowed based on the design company’s decisions. The remaining 50% or other amount is due upon completion of services, or early termination of project by client and before you receive your products, or the website goes live. If final payment is not received within 15 days of the completion of service, additional fees may be added and other action may be taken. Consulting, logos, headers, editing, maintenance, or other custom graphics fees are due at time of hire. Subscription fees are due on date listed on invoice. Failure to pay may result in termination of subscription and result in payment in full being required. Any payments that are late will be assessed a $25 late fee and may be turned over to collections. Any check that does not clear will be charged an additional $75 fee and client will be reported to the collection services.
Web Site Design Credit
Hub City Design and/or CM digital media (Nate Austin) works hard to create specialized websites for a wide range of clients. In order to continue doing what we love, we need a little help! Having our website link on our clients' sites is a great way to get the word out and attract new clients our way. We take great pride in every site we create, and feel that having our name on the sites we design will also deter others from copying our work and marketing it as their own. Therefore, we reserve the right to place a link to our site on every site that we create. If you would prefer to not have our visible link on your site, other agreeable terms can be discussed.
Copying images, a text or design layout, except templates from other sites is not condoned by Hub City Design. Under NO circumstances will Hub City Design and its owners, partners or contractors be held liable for
content on a client website. The client will pay any and all legal expenses that are a result of lawsuit against
Hub City Design for graphics, images and/or content which is provided by and used by the client.
Termination of Services
Please submit a request for termination of services to Hub City Design in writing. Your request will be reviewed and our response delivered to you in a timely manner. Hub City Design reserves the right to terminate a contract with a client at any time for any reason. If Hub City Design decides to end the contract and services before design is implemented, a suitable refund arrangement will be made. If client terminates the contract before completion without reasonable agreements, payment is due in full immediately. Refunds will be processed within 30 days of the date of termination of contract.
Website design is a combination of two things- the web designer's time, and the finished product. Hub City Design requires a minimum deposit of 50% or more on all design projects before we begin; this ensures that should you, the client, decide to change your mind or move to another country, or disappear midway through the project, that we are still paid for some of the time we have put into creating your website. Therefore, there are NO refunds of deposits. Once a site has been completed and live, there are no refunds, period. Please contact us if you have any questions regarding our refund policy. There are no refunds on hosting if it is secured by Hub City Design. Please contact us with any Questions that you have about hosting and we will be happy to answer them.
Hub City Design reserves the right to update or change these terms of service at any time without prior notice.